"If you don't put yourself through those rigorous checks, you're going to get hit at some point," says Nick Santora, a certified cybersecurity expert and CEO of security awareness training platform, Curricula.
Sadly, many of the victims were people 60 years or older, who were four times more likely to report losing money to an Amazon scam-an average of $1,500 according to the FTC's report.Ĭyberattacks like these can be harmful to your financial and personal security, and could even lead to identify theft. About one in three people who reported a business impersonator to the FTC between June 2020 and June 2021 said the person on the other line claimed to be from Amazon.Ībout 96,000 people said they were targeted, with 6,000 reporting they lost money-an average of $1,000 per victim.
In a recently released report, The Federal Trade Commission says that last year, Amazon was the most frequently impersonated business. And if you feel like you have been getting a lot more of these spammy calls and texts, you're not alone. Truth is, it's likely the only suspicious activity there is the message itself-because it's a scam. You might have gotten a text saying you won a raffle, or that there is some suspicious activity on your Amazon account. The victim should also contact their bank right away as this might have been accessed by the fraudster.Many of us have gotten the email (or text, or call)-it looks like it's from Amazon, but something seems off.
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When the device is switched back on, the software can be removed by looking in the recent downloads folder. Another option is to turn off the device and wi-fi to stop the fraudster in their tracks. If the customers device has been accessed by the scammer via the remote access software, the remote session should be ended as soon as possible by pressing a button which states "disconnect session", or something similar. On its website, Which? said: "Amazon confirmed to Which? that it will never ask customers to provide remote access to their devices or make any payments outside of its website."
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This allows them to steal personal information on the device and install malware software, risking the person losing money and personal details. According to Which?, this is typically an app called AnyDesk, which is a genuine programme, however scammers sometimes use this software as a way of exploiting people.Īfter a customer has downloaded the program, the fraudster has access to the device.
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The victim will then be told to download a remote access software on their device. If a customer then tells the scammer they want to cancel their subscription the person will be put through to another fraudster. Read More: DWP to give extra money up to £172 a week from April to people with certain medical conditions Then when a person answers, the scammer will tell them their Amazon Prime subscription is going up in price or is about to expire. The scam involves fraudsters ringing from an unrecognised number. To carry out the scam, fraudsters are said to be calling customers out of the blue. It has been reported scammers are impersonating Amazon Prime to gain access to customer's devices and steal personal information such as bank details, according to consumer rights website Which?. Amazon Prime customers are being warned about a new scam.
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